Frequently Asked Questions
What does a bookkeeper do?
A bookkeeper takes care of your day-to-day finances, keeping everything organised, accurate, and up to date so you can feel confident about your numbers and focus on your business.
Do I need a bookkeeper if I already use Xero or MYOB?
Yes. While accounting software is a wonderful tool, having a bookkeeper ensures it’s set up correctly, used efficiently, and supporting your business in the best possible way.
We also offer Xero training to help you get the most out of your accounting software and help you feel confident and supported.
What types of businesses do you work with?
We support all types of businesses. From sole traders to small to large-sized businesses across a wide range of industries, especially those looking for clear guidance and a calm, supportive approach.
Can you help me catch up on my books?
Definitely! We gently guide you through catch-up and clean-up bookkeeping, bringing everything up to date without judgement or overwhelm.
Do you offer Payroll, BAS, GST and superannuation support?
Yes! Our team are experts in payroll, BAS, GST and superannuation. We fully understand the requirements associated with these services so you don’t have to.
We manage payroll, prepare and lodge BAS statements, ensure GST is recorded correctly, and take care of superannuation, so you can feel confident knowing your obligations are handled accurately and with care.
Do I need to meet with you in person?
Not at all. We work online using secure, cloud-based systems, making it easy to support you wherever you’re located in Australia.
For businesses that prefer face-to-face support, we also attend client offices, shops, factories, and workspaces across Melbourne’s eastern suburbs – from Lilydale to Pakenham on a weekly, fortnightly, or monthly basis as needed.
Or, if you prefer to come to us, our office is located in Croydon, Victoria.
Will you work with my accountant or tax agent?
Yes. We work closely with your accountant or tax agent to ensure your financial information is accurate, organised, and ready when it’s needed.
How much do your bookkeeping services cost?
Pricing depends on your business size, transaction volume, and services required.
Contact us today to discuss your needs and we can provide a price for you.
We offer clear, upfront pricing with no hidden fees.
How often do I need bookkeeping services?
This varies by business. Some clients need weekly or fortnightly bookkeeping, while others prefer monthly or quarterly support.
Contact us today to discuss your business needs and we will provide a plan for you.
How do I get started?
Simply get in touch with us for a free consultation. We’ll discuss your business needs and recommend the best bookkeeping solution for you.
How To Work With Us
At Taylor & Moore, we keep the process simple, supportive, and professional. As a registered BAS Agent, we provide accurate bookkeeping, payroll, and ongoing compliance services using secure, cloud-based systems, allowing us to work seamlessly with clients anywhere in Australia.
We offer a personalised, approachable experience while maintaining a high standard of accuracy and communication. Whether you’re just starting out or managing an established business, our goal is to help you stay organised, compliant, and confident in your financial position.
We’re currently taking on new clients Australia-wide and would be delighted to support your business with dependable, long-term bookkeeping expertise.
How We Work Together
We like to keep things simple and supportive.
